Is computer downtime hurting your business? Constant disruptions due to unstable computer or network systems can lower employee productivity and your company’s revenues. At ByteWyze Computer Services, we’ll meet with you to understand your requirements and specific needs. We offer you solutions that are custom tailored to meet your goals and expectations.

Features

  • Flexible support hours – After hours and Saturday hours are available as needed
  • Industry standard, service level agreements
  • Experienced, trained, and customer-oriented support personnel
  • Phone and on-line support options
  • On-site support

Benefits

  • Our goal is to repair IT problems the first time, increasing end-user satisfaction and productivity
  • Resources to implement and maintain technology investments efficiently
  • Client only pays for the technician part-time, compared to paying a permanent employee’s salary
  • Client is not responsible for payroll, workers compensation, and benefits
  • Technician is as dedicated to the client as a permanent staff member
  • Allows you to focus on your company’s core business competencies
  • Increases end-user productivity and service satisfaction by having a highly trained support technician resolve trouble calls quickly and accurately
  • Manage service level agreements instead of employee performance, training, or turnover
  • As your technology partner, ByteWyze will keep you abreast of new technologies that will benefit your company
  • Reduces total cost of ownership

We welcome the opportunity to tailor a solution to meet your company’s specific needs. Please contact us for additional information.

General IT administration can be a time consuming task. ByteWyze Computer Services can manage your network for you and take care of most common activities such as:


Network Administration

  • Network connectivity support
  • Network system mapping documentation
  • User account administration (usernames, passwords, etc.)
  • Disk space management
  • Batch and script file writing
  • Remote administration via Broadband connectivity
  • File security configuration
  • Software license auditing
  • Data backup and restoration
  • Anti-virus management
  • Firewall management


Dental Services
ByteWyze Computer Services has extensive experience integrating hardware with dental software packages. Dentists choose ByteWyze to handle their computer and networking systems because we’re uniquely qualified to understand the specific needs and requirements of their dental practices. We have experience with all of the major dental software programs such as:

  • Dentrix
  • Eaglesoft
  • Practice Works
  • PBS Endo
  • SoftDent
  • Computer Age Dentistry
  • Dental.com
  • …and many others!

Top dentists in the area depend on our expertise and recommend ByteWyze Computer Services to their colleagues time and time again. We appreciate their trust and work hard to ensure that our clients receive dependable, personal, affordable, and timely computer and networking support. Call us today to find out why dentists have come to know ByteWyze as a name they can trust.

Computer Repair
Computer hardware today is becoming more reliable. Unfortunately, hardware problems do occur from time to time. Our technicians can accurately resolve problems with desktop PCs and servers, ranging from power supply failures and hard disk replacement to data backup and restoration. We can also upgrade your existing hardware to keep pace with today’s demanding applications.

Disaster Recovery
A disaster recovery plan must include a viable backup solution of your critical data. We can assist you by performing the following services:

  • Help you develop a comprehensive backup strategy
  • Ensure that the strategy is implemented and followed
  • Restore your backup tapes at our office on a regular basis
  • Assist you in quickly restoring your data in case of loss

Remote Backup Service
Your corporate data is crucial to the success of your business. But, performing on-site backups of your company’s files may not be enough to protect your business should something happen to your property. If your business fell victim to theft, fire, or flood, so could your data. Saving and storing your corporate information at an off-site location is the most effective way to ensure that your data is there should disaster strike.

Our Remote Backup Service is secure, automatic, trouble-free, and affordable. Better still, getting started is fast and easy! One of our technicians will schedule an initial service call at your office. Software will be installed on your network and a backup of your hard drive will be performed. After that, routine backups of your system will be performed every weeknight. There’s no need for you to do anything. And, you can relax knowing that your data is completely secured. Think of Remote Backup Service as insurance for your business information.


Antivirus Solutions
Protection against computer viruses is becoming a major role in IT support. As viruses become more and more complex, it is important for your systems to correctly detect and eliminate them before they impact your business.

We can add a comprehensive anti-virus solution to your infrastructure. We can also support whatever system you currently use. Anti-virus software will be configured to scan:

  • Internet gateways
  • E-mail servers
  • File servers
  • Desktop PCs

We will also ensure that software installed on your system is correctly updated to keep malicious code from exploiting any security holes. Contact us today for an on-site evaluation of your anti-virus needs.

Hardware Solutions
Whether it’s one PC or an entire network, we can provide customized computer and hardware solutions to accommodate your needs. We work with most IT-related hardware on the market and can accurately diagnose problems and provide an estimate for required services, whether it is for an upgrade or a repair.

Cabling Solutions
We install network and phone cabling solutions, from one cable run to an entire network installation. Whether you are moving to a new office or expanding your existing space, ByteWyze can make sure you have sufficient connection points for your network and phones. We install all necessary wall jacks, conduit, patch panels, switches, and routers. All of our cabling carries a limited lifetime warranty. Contact us today for a free on-site evaluation.

Network Solutions
The sharing of data has become a critical part of business productivity. Whether it’s between two or more local computers (LAN), or between remote offices (WAN), ByteWyze will provide the most effective solution for your needs. Below are some of the network services and hardware that we provide:

  • Switches
  • Routers
  • Firewalls
  • Ethernet Cabling
  • Virtual Private Networks (VPN)
  • LANs
  • WANs